FrostByte Business I.T. Support via remote assistant is designed to be safe, straightforward, and easy to set up, giving you full control over the session at all times, with the ability to terminate it whenever you choose by closing UltraViewer or TeamViewer. For added security, the password you provide is temporary and changes each time you launch the remote software, ensuring that your connection remains secure and protected. If you have any questions or concerns, please feel free to contact us beforehand.
PC Help
To allow us to remote into your PC, we use UltraViewer. Please use this link to download and install UltraViewer onto your computer: Click the button below to download Ultraviewer. If you need any assistance during the installation process, feel free to contact us.
MAC Help
In order for us to remote into your Mac, we use TeamViewer. Please use this link to download and install it onto your computer: Click the button below that will go to Google Drive folder which will contain the link
After you have installed and launched the program, you should see your "Your ID" and "Password." Once I have these details, I can log in to your computer and fix those annoying issues!